Soft Play City – Welwyn Garden City

Soft Play City – Welwyn Garden City
Soft Play City – Welwyn Garden City
CW Entertainment
Phone Number:
0300 3039 620
Long Business Description:
Open every day from 9.30am
Cool in the summer, cosy in the winter

Unlimited Play Sessions – 7 days a week from 9.30am


  • Monday to Friday: 9.30am – 6pm (from Friday 11 January 2019, SPC will close at 4pm to accommodate private parties)
  • Saturday to Sunday: 9.30am – 4pm

Our very popular Create & Play paper crafting sessions are on Tuesdays, Thursdays and Fridays 10.30am – 2pm – free with entry

At Soft Play City we want to ensure everyone is safe and enjoy their play so we have added key information below.


  • You can buy drinks, snacks or order food from Soft Play City. We serve a variety of freshly-made meals including freshly-made sandwiches, Panini, jacket potatoes, burgers and fries. Click here to view our menu
  • Access to Soft Play City is step free
  • Parking is available in the car park next to the CW Entertainment
  • All children must be accompanied by an adult at all times when in Soft Play City
  • Only children 8 years and under and under 1.50m can play at Soft Play City
  • Seating available
  • Babies under 12 months are allowed into Soft Play City sessions but must have a ticket for admission (special events/parties excluded)
  • There is no re-admittance to Soft Play City on a single ticket
  • Entry into Soft Play City is subject to availability
  • We do not allow photography during public sessions except in our designated photo wall area
  • Sometimes we can get very busy and tables and chairs may be limited, this tends to happen when the weather is not very pleasant
  • Soft Play City is air conditioned in the summer – hooray!


  • FREE – Babies under 12 months
  • £3.50 – Children 1-3 years old
  • £5 – Children 4-8 years old – (15% discount with a valid Zebra Discount Card)
  • £3 – Accompanying Adult – (50% discount with a valid Zebra Discount Card)
  • Childminders – 25% discount on all children between 4-8yrs and 50% off for the childminder and adults on Mondays to Fridays with a valid Childminder Discount Card. See our Carers Information page for full details.
  • Carers – Free when accompanying somebody who they are looking after with a valid Registered Disabled Card. See our Carer & Registered Disabled Info page for full details.

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