Soft Play City – Welwyn Garden City
CW Entertainment
Phone Number
0300 3039 620

Open every day from 9.30am
Cool in the summer, cosy in the winter

Unlimited Play Sessions – 7 days a week from 9.30am


Monday to Friday: 9.30am – 6pm (from Friday 11 January 2019, SPC will close at 4pm to accommodate private parties)
Saturday to Sunday: 9.30am – 4pm

Our very popular Create & Play paper crafting sessions are on Tuesdays, Thursdays and Fridays 10.30am - 2pm - free with entry

At Soft Play City we want to ensure everyone is safe and enjoy their play so we have added key information below.

You can buy drinks, snacks or order food from Soft Play City. We serve a variety of freshly-made meals including freshly-made sandwiches, Panini, jacket potatoes, burgers and fries. Click here to view our menu
Access to Soft Play City is step free
Parking is available in the car park next to the CW Entertainment
All children must be accompanied by an adult at all times when in Soft Play City
Only children 8 years and under and under 1.50m can play at Soft Play City
Seating available
Babies under 12 months are allowed into Soft Play City sessions but must have a ticket for admission (special events/parties excluded)
There is no re-admittance to Soft Play City on a single ticket
Entry into Soft Play City is subject to availability
We do not allow photography during public sessions except in our designated photo wall area
Sometimes we can get very busy and tables and chairs may be limited, this tends to happen when the weather is not very pleasant
Soft Play City is air conditioned in the summer - hooray!


FREE - Babies under 12 months
£3.50 - Children 1-3 years old
£5 - Children 4-8 years old - (15% discount with a valid Zebra Discount Card)
£3 - Accompanying Adult - (50% discount with a valid Zebra Discount Card)
Childminders - 25% discount on all children between 4-8yrs and 50% off for the childminder and adults on Mondays to Fridays with a valid Childminder Discount Card. See our Carers Information page for full details.
Carers – Free when accompanying somebody who they are looking after with a valid Registered Disabled Card. See our Carer & Registered Disabled Info page for full details.

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